Shipping policy

Thank you for shopping with Sandy Paws! We want to make sure your order reaches you safely and promptly.

Where We Ship We currently ship within the United Kingdom only.

Processing Time Orders are processed within 1–3 business days of payment confirmation. You'll receive a confirmation email once your order has been dispatched.

Delivery Times We use Standard delivery, which typically takes 3–5 business days from the date of dispatch. Delivery times may vary during busy periods such as public holidays.

Shipping Costs Shipping costs are calculated at checkout based on your order and delivery address.

Order Tracking Where available, tracking information will be provided in your dispatch confirmation email.

Damaged or Lost Orders If your order arrives damaged or doesn't arrive within the expected timeframe, please contact us as soon as possible so we can resolve the issue.

Contact Us If you have any questions about your delivery, please don't hesitate to get in touch.